Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Business Process Reengineering [MBA405P] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Business Process Reengineering [MBA405P]

Time: 3:00 Max Marks 80

Note : Attempt any five questions.

All question carry equal marks.

Q.1 Explain the involvement of top management for effective BPR system.

Q.2 Define BPR and explain the importance of BPR in the areas of business functions.

Q.3 What is cycle time and explain the cycle time analysis?

Q.4 Write briefly about business process maturity model.

Q.5 Discuss the inter- relationship between re engineering and other functional areas in an organization.

Q.6 What is re-engineering? Explain history of re- engineering.

Q.7 Examine the role of top management and consultants in the process of BPR.

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Consumer Behavior & Rural Marketing [MBA405M] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Consumer Behavior & Rural Marketing [MBA405M]

Time: 3:00 Max Marks 80

Note : Attempt any five questions. All question carry equal marks.

Q.1 Discuss the influence of personal factors on consumer buying behavior.

Q.2 What demographical characteristics should be taken into consideration for developing

strategy in consumer market?

Q.3 What is consumer behavior? Discuss its nature.

Q.4 Discuss the influence of cultural factors on consumer buying behavior.

Q.5 Discuss the various types of distribution channels in rural India.

Q.6 Define the term warehousing. What are the advantages of warehousing?

Q.7 Enumerate difference between rural and urban marketing. Give suitable examples.

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Organizational Development [MBA405H] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Examination, Aug-Sep 2020

Organizational Development [MBA405H]

Time: 3:00 Max Marks 80

Note : Attempt any five questions.

What is action research? How does it contribute in the process of organizational

development?

Q.2 Describe team intervention and depth of intervention.

Q.3 What are the foundations of organization development? Discuss any three ion detail.

Q.4 What are the implications of power and politics for the practice of OD in an

organization?

Q.5 Discuss emerging trends on organizational development. What kind of role it would play

in future organizations?

Q.6 Write a note on organizational culture and its impact on organizational development.

Q.7 Discuss consultant client relationships & system ramifications.

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Computer Networks [MBA405I] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Computer Networks [MBA405I]

Time: 3:00 Max Marks 80

Note : Attempt any five questions. All question carry equal marks.

Q.1 What do you understand by switching techniques- circuit, packet and message?

Q.2 Write short notes on sliding window protocols, HDLC, SLIP and PPP.

Q.3 Explain protocol hierarchies and network architecture.

Q.4 Write a detailed note on digital and network transmission.

Q.5 What do you mean by routers? Explain LAN, MAN and WAN topologies.

Q.6 What do you mean by congestion control algorithms and pre allocation of buffers?

Q.7 What is transport layer? Describe services of transport layer. Explain transport protocols

and connection management

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Investment Analysis & Portfolio Management [MBA405F] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Investment Analysis & Portfolio Management [MBA405F]

Time: 3:00 Max Marks 80

Note : Attempt any five questions. All question carry equal marks.

Attachment:

PDF Link to download : Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Investment Analysis & Portfolio Management [MBA405F] Aug-Sep 2020 Question Paper

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Total Quality Management [MBA404P] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Total Quality Management [MBA404P]

Time: 3:00 Max Marks 80

Note : Attempt any five questions. All question carry equal marks.

Q.1 "Quality and financial performance are intimately related." Elaborate.

Q.2 Write the DMAIC process for six -sigma implementation.

Q.3 What are goals of six-sigma? Is sig sigma implementation is able to achieve quality improvement.

Q.4 What do you understand by Kaizen? Explain various techniques of implementation of Kaizen.

Q.5 Define briefly ISO 9000 service standards and explain different clauses in ISO model.

Q.6 What is house of quality in QFD approach? Outline the process of building the house of quality

Q.7 Discuss the reasons for benchmarking stating their advantages and limitations.

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Service & Retail Marketing [MBA404M] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Service & Retail Marketing [MBA404M]

Time: 3:00 Max Marks 80

Note : Attempt any five questions.

 All question carry equal marks.

Q.1 Write a note on developing promotion mix for relating.

Q.2 What is retail and what is its role in marketing? Write a detailed note on "Retail Layout".

Q.3 Explain application of service marketing in marketing of educational and professional services.

Q.4 What are the various product strategies available to a service firm? What are the implications of each strategy?

Q.5 Explain various determinants of service quality.

Q.6 What is market segmentation? Describe how market segmentation may be used for service.

Q.7 Write a detailed note on 7 P's of service marketing

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Visual Basic Programming [MBA404I] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Visual Basic Programming [MBA404I]

Time: 3:00 Max Marks 80

Note : Attempt any five questions. All question carry equal marks.

Q.1 Explain user defined data type and collections understanding projects.

Q.2 What do you understand by visual basics and enhance its features?

Q.3 Write short notes on command buttons, list box, combo box and scroll bars.

Q.4 Explain data base management with reference to MS access and oracle 8i.

Q.5 How will you introduce client server environment connecting to oracle with data control?

Q.6 Explain menu control array & multiple document interface (MDI).

Q.7 Define file controls and explain drive list box, directory list box, and file list box.

Attachment:

PDF Link to download : Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Visual Basic Programming [MBA404I] Aug-Sep 2020 Question Paper

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Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Business Process Transformation [MBA404H] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Business Process Transformation [MBA404H]

Time: 3:00 Max Marks 80

Note : Attempt any five questions. All question carry equal marks.

Q.1 "Conflict management is the process of generating new ideas. Discuss the statement in

the light theories of conflict.

Q.2 How are ISO 9000 standards different from ISO 14000?

Q.3 Why do employers resist change in organization? What role does a HR manager play in

overcoming such resistance?

Q.4 What are the different tools and techniques of TQM?

Q.5 Mention difference between training and development and discuss latest methods of

training.

Q.6 Discuss the various techniques of innovation and creativity as essential tool for success of

an organization.

Q.7 Write a brief note on "Resistance to Innovation"

Attachment:

PDF Link to download : Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Business Process Transformation [MBA404H] Aug-Sep 2020 Question Paper

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