Tuesday, November 17, 2015

B.Sc. H.S. (Semester – III),University Of Pune Question Paper,ACCOMMODATION SERVICES,2014 Question Paper

University Of Pune Question Paper
B.Sc. H.S. (Semester – III) Examination, 2014
ACCOMMODATION SERVICES
(2008 Pattern)
Time : 2 Hours Max. Marks : 40
Instructions : 1) Solve any two questions from each Sections.
2) All questions carry equal marks.
3) Assume suitable data wherever necessary.
SECTION – I
1. A) Explain the following terms (any 5). 5
1) Contract
2) Moths
3) Par stock
4) Kenzen
5) Inventory
6) Yarn.
B) Write importance of flower arrangement and enlist equipments used in flower arrangement.
5
2. A) Write advantages and disadvantages of housekeeping contract cleaning. 5
B) How will you prevent accidents in hotel ? 5
3. A) Draw a layout of laundry room. 5
B) Write short note on (any 2). 5
1) Discard Management
2) Animal Fibre
3) Conditioning of plant material.
SECTION – II
4. A) Explain the following terms (any 5). 5
1) Ledger
2) ARR
3) VPO
4) House count
5) Hospitality desk
6) Late charges.
Seat
No.
P.T.O.
[4678] – 303
B) Write short note on : 5
1) Charge privileges
2) Guest history card.
5. A) Write functions of Guest Relation Executive. 5
B) Draw and explain discrepancy report. 5
6. A) Explain credit monitoring in brief. 5
B) How will you deal with following situation ? 5
1) Death
2) Theft.
——————
B
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