Annamalai University Question Paper,B.B.A.(AVIATION, TOURISM AND HOSPITALITY MANAGEMENT):CABIN CREW-ROLE AND SCOPE

Annamalai University Question Paper December 2014

B.B.A. DEGREE EXAMINATION December 2014

(AVIATION, TOURISM AND HOSPITALITY MANAGEMENT)
 (FIRST YEAR)
(PART-III)
140. CABIN CREW-ROLE AND SCOPE
Time: Three hours Maximum: 100 marks
 SECTION – A
 Answer ALL questions
(10× 2 = 20)
1.Answer in one or few sentences:

a) What is Charted Service?
b) What is quarantine?
c) What is Y-Class?
d) What is Green Channel?
e) What is FFB?
f) What is IATA?
g) Which are the dangerous goods?
h) What is GIT?
i) What is in-flight service?
 j) What is red channel?
 SECTION – B
 Answer any FOUR questions (4× 10 = 40)
2. Write a short note on the evolutions of Airline business in India.
3. What are the important in-flight services provided inside an aircraft?
4. What are the Primary job responsibilities of cabin crew in the aircraft?
5. Write short notes on first aid facilities in an aircraft.
6. Write the significance of IATA in promoting air travel.
7. Describe the TC areas and TC sub areas as per the IATA.
 SECTION – B
 Answer any TWO questions (2× 20 = 40)
8. Explain the role and functions of IATA for the promotion of civil aviation
in the World.
9. Explain different types of aircrafts and their features.
10. Discuss the role and functions of DGCA.
11. Elaborate on the pros and cons of air travel.
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