Sunday, August 21, 2016

IGNOU MBARS MRS-023 Soft Skills 2015 Question Paper

Indira Gandhi National Open University (IGNOU) Question Paper
MASTER OF BUSINESS ADMINISTRATION
(RETAIL SERVICES)
(MBARS)
Term-End Examination June, 2015
MRS-023 : SOFT SKILLS (INTERPERSONAL RELATIONS AND PRESENTATIONS)
Time : 3 hours Maximum Marks : 100
Note : Attempt any five questions. All questions carry equal marks.
1. Distinguish between formal and informal styles of communication with appropriate examples. 20
2. How important are monetary incentives for work motivation ? 20
3. Discuss the role of communication in the making of a leader. 20
4. Why is it necessary to evolve strategies of stress management ? 20
5. It is important to be on good terms only with our superiors. Do you agree ? Give reasons for your
answer. 20
6. What part do business ethics play in .the success of an individual or a company ? 20
7. How can one balance a busy career schedule with self-development ? 20
8. You are the manager of a company that has experienced some recent setbacks. Prepare a
five-minute speech (about 20 lines) to motivate the staff. 20

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