Thursday, November 19, 2015

B.Sc. (Hospitality Studies) (Semester – V),503 : ACCOMMODATION OPERATIONS – II,University Of Pune Question Paper,2014 Question Paper

University Of Pune Question Paper
B.Sc. (Hospitality Studies) (Semester – V) Examination, 2014
503 : ACCOMMODATION OPERATIONS – II
(2008 Pattern)
Time : 2 Hours Max. Marks : 40
N.B. : 1) Answer any four questions, two from each Section.
2) All questions carry equal marks.
3) Draw neat formats wherever necessary.
SECTION – I
1. a) Explain the following terms (any five) : 5
a) Bin card
b) Focal point
c) Renovation
d) Bonsai
e) Capital Budget
f) Complimentary colour scheme.
b) What are ‘Principles of Design’ ? Explain any three in detail. 5
2. a) Discuss the procedure for Re-dicoration. 5
b) Describe in length, what care needs to be taken for indoor plants. 5
3. a) Write short notes on (any two) : 5
a) Snag list
b) Operating Budget
c) Five types of purchasing.
b) What is a Budget ? What are the factors to be considered while calculating cost per
room. 5
Seat
No.
P.T.O.
[4678] – 503
SECTION – II
4. a) Explain the following terms (any five) : 5
a) Credit limit
b) Overbooking
c) Suggestive selling
d) Rule of Thumb
e) Graveyard shift
f) Guest Folio.
b) Discuss the duties and responsibilities of a night auditor. 5
5. a) Explain the importance of repeat guest and upselling at the Front Desk. 5
b) Describe the ‘Market Approach’ method for establishing room rate. 5
6. a) With the help of a format, explain 10 day forecast. 5
b) Write short notes (any two) : 5
a) Hubbarts Formula
b) High Balance Report
c) Benefits of Forecasting.
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