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Tuesday, December 29, 2015

Subject Code:UCXC,Subject :BUSINESS COMMUNICATION,Madras Univesity Question Paper

Madras Univesity Question Paper
Subject Code:UCXC
OCTOBER 2011 U/ID 32402/UCXC
Time : Three hours Maximum : 100 marks
SECTION A — (10 × 3 = 30 marks)
Answer any TEN questions.
All questions carry equal marks.
1. Define business communication.
2. What is oral communication?
3. What is video conferencing?
4. What is Internal communication?
5. What is Enquiry letter?
6. What are banking letters?
7. Write a note on Agenda.
8. What is meant by production report?
9. What do you mean by “Memo”?
10. What is Internet?
11. What is meant by quotation?
12. What is collection letter?
SECTION B — (5 × 6 = 30 marks)
Answer any FIVE questions.
All questions carry equal marks.
13. Is communication essential to business? Why?
14. What are the merits and demerits of written
15. State the explain any three communication
16. Draft a quotation letter for pressure cooker.
17. Draft a letter to the editor of a newspaper about
the need for consumer protection.
18. What are the essentials of a good report?
19. Write a note on websites and their uses in
SECTION C — (2 × 20 = 40 marks)
Answer any TWO questions.
All questions carry equal marks.
20. Describe the parts of a business letter.
21. What are the barriers to communication? Explain.
22. Draft an application for the post of computer
operator in a big business concern.
23. Draft a minutes of Annual General Meeting.

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