TNOU Services Marketing BBA 2012 Question Paper

Are you looking for Services Marketing Old Question Papers form TNOU? You can here collect 2012 question paper of this subject below. Given Question Paper is in typed version.

Tamil Nadu Open University (TNOU)
B.B.A. DEGREE EXAMINATION
JANUARY, 2012.
Third Year
SERVICES MARKETING
SECTION A
Answer any THREE questions.
1) Differentiate between goods and services.
2) State the role of positioning in services marketing.
3) Write a note on augmented product.
4) What are the objectives of concept testing?
5) State the reasons for the growth of services in the modern economy.

SECTION B
Answer any FOUR questions.
1) Mention the phenomenal growth in the services markets.
2) Explain 7 Ps of services marketing mix.
3) Write brief notes on:
(a) Blog
(b) Geo targeting and
(c) Banner Ad.

4) Explain the functions of services market segmentation.
5) What do you understand by CRM? Explain in brief.
6) State the emerging trends in services marketing in India.
7) What is Quality Gap? Mention the techniques to resolve the Gap.

TNOU B.Com 3rd Years COST ACCOUNTING Jan 2012 Question Paper

Are you looking for Tamil Nadu Open University B.Com III Year Cost Accounting Previous Years Question Papers ? You can here download the contents of this question paper that belongs to Jan. 2012. It is B.Com 3rd Year Accounting and Finance department exam paper.

Tamil Nadu Open University (TNOU)
B.Com. DEGREE EXAMINATION –  JANUARY 2012.
Third Year
Accounting and Finance
COST ACCOUNTING
Time : 3 hours Maximum  marks : 75
PART A — (3 x 5 = 15 marks)
Answer any THREE questions.

1. What are elements of cost?

2. What is meant by apportionment of overheads?

3. Write short notes on Labour Turnover.

4. From the following information determine E.O.Q.
Annual usage = 90,000 units
Cost per unit = Rs. 50
Buying cost per order = Rs. 10
Cost of carrying inventory = 10% of cost.

5. Sales Rs. 4,00,000
Variable cost Rs. 3,00,000
Fixed cost Rs. 40,000
What is the P/V ratio?

PART B — (4 x 15 = 60 marks)
Answer any FOUR questions.
6. Explain the causes for reconciliation of cost and financial books.

7. Two materials X and Y are used as follows :
Minimum usage – 50 units per week each
Maximum usage – 150 units per week each
Normal usage – 100 units per week each
Ordering quantities
X – 600 units Y – 1,000 units
Delivery period X – 4 to 6 weeks
Y – 2 to 4 weeks.
Calculate for each material.
(a) Minimum level
(b) Maximum level
(c) Ordering level
(d) Average stock level.

8. Find out the wage per hour from the following information
Name of the worker Raman
Wages per year Rs. 2,400
Annual Bonus 25% of wages.
Employer’s contribution to PF. 10% of wages
Employee’s contribution to PF. 8% of wages
Employer’s contribution to ESI 3% of wages.
Total leave with pay allowed during the year 60 days.
Cost of labour welfare amenities Rs. 8,000
No of work men = 200
Normal idle time 80 hours
Working days per annum = 320 days of 8 hours.

9. The financial books of a company showed a net profit of Rs. 2,57,510 for the year ended 31st December 2007. Whereas the cost accounts showed a net profit of Rs. 3,44,800 for the same orresponding period. The following facts are brought to light. Prepare a reconciliation statement.

Under recovery of factory overheads in cost A/c 6,240
Over recovery of over heads in cost a/c 3,400
Depreciation in financial accounts 22,400
Depreciation in cost accounts 25,000
Interest on investment not included in cost 16,000
Loss of obsolescence charged in financial accounts 11,400
Income tax debited in financial accounts 80,600
Bank interest and dividend credited to financial accounts 2,450
Loss in stock not charged in cost a/c 13,500

10. ABC & Co produces a product through two process R & G. Prepare the process accounts from the following details relating March 2010.
Process Process
R. G.
Rs. Rs.
Material 45,000 15,000
Labour 60,000 25,000
Chargeable expenses 5,000 10,000

11. From the following data calculate
(a) P/V ratio
(b) Variable cost
(c) Profit.
Sales Rs. 80,000 fixed expenses Rs. 15,000 break even point 50,000.

12. The following extract of costing information relates to commodity ‘A’ for the half year ending 31st December 2010.

Purchase of raw materials 1,20,000
Works overheads 48,000
Direct wages 1,00,000
Carriage on purchase
   Stock (1st July 2010) : 1,440

Raw materials
   Finished stock (1,000 tons) 20,000
Stock (31st December 2010 )
     Raw materials
Finished products (2,000 tons)
22,240
   Work in progress (1st July 2010) 4,800
Work in progress (31st December 2010) 16,000
Sales–Finished goods 3,00,000
Selling and distribution overheads are Re. 1 per ton sold. 16,000 tons of commodity were produced during the period.
Prepare cost sheet.

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Practical Auditing B.Com Tamil Nadu Open University Jan 2012 Question Paper

Looking for practical auditing question paper from TNOU? Want Jan 2012 exam paper of this auditing paper? Get B.Com Practical Auditing question paper here. It will be very useful for 3rd year B.Com students under TNOU. Obtain your question paper from the contents provided here under.

Exam Board or University : TNOU Tamil Nadu Open University
Course of Question Paper: B.Com Degree Examinations
Month and Year of Exam: Jan 2012
Year of Course: 03
Subject of Question Paper: Practical Auditing

Tamil Nadu Open University
B.Com. DEGREE EXAMINATION
JANUARY, 2012.
Third Year
PRACTICAL AUDITING

SECTION A
Answer any THREE questions.

1. State the primary and secondary objectives of Auditing.
2. Define vouching. What are the essentials of a valid voucher?
3. State the causes for Depreciation.
4. What are the various components of cost audit?
5. What are the liabilities of auditors to third parties?

SECTION B
Answer any FOUR questions.

1. State the benefits and drawbacks of Audit programme.
2. How will you verity Fixed Assets?
3. Define secret Reserves. Why and how are they created?
4. Explain how the audit of a share capital is done.
5. How Auditors are appointed in a limited company?
6. How will you vouch the credit side of a cash Book?
7. Discuss the Rights and Duties of an Auditor.

TNOU UG-711 TTS-3 BA Second Year GEOGRAPHY OF TOURISM 2012 Question Paper

Tamil Nadu Open University Question Paper
SUBJECT CODE : UG-711 TTS-3
B.A. DEGREE EXAMІNATІON —  JANUARY, 2012.
Second Year
Tourism and Travel Studies
GEOGRAPHY OF TOURISM
Time : 3 hours
Maximum marks : 75

PART A — (3 × 5 = 15 markѕ)
Answer any THREE questions in not exceeding 1 page each.

1. Bring out the significance of the position of India.
2. What are factors influencing the climate of India?
3. Write a short note on Mount Abu.
4. What are the uses of Wild life sanctuaries? How do they help tourism?
5. Briefly describe the importance of South Indian Rivers.

PART B — (4 × 15 = 60 markѕ)
Answer any FOUR questions in essay type.

6. Describe in detail the physical features of India.
7. Give an account on the monsoons of India and its impact.
8. What is the significance of the Ports at Chennai and Vishakapatnam?
9. What do you mean by Aforestation? Explain it.
10. Why should we maintain National Parks? Give an account on any one of the Indian National Parks.
11. Write a brief account on the irrigation system and the river valley projects of our country.
12. Describe the different types of agriculture in India.

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TNOU B.A Third Year MANAGERIAL ECONOMICS 2012 Question Paper

TNOU Old Question Papers
B.A. DEGREE EXAMINATION
JANUARY 2012.
Third Year
Economics
MANAGERIAL ECONOMICS

PART A
Answer any THREE questions.

1. What is Managerial Economics?
2. State the law of diminishing marginal utility.
3. What is demand forecasting?
4. Define National income.
5. State the law of demand.

PART B
Answer any FOUR questions.

1. What are the responsibilities of a managerial economics?
2. What are the factors that affect demand for a product?
3. Explain the objectives of business firms.
4. Discuss the different methods of forecasting demand of established products.
5. Distinguish between skimming price and penetration price.
6. Explain the uses and limitations of break even analysis.
7. Explain the different methods used for calculating national income. What are the difficulties in estimating national income?

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BA Economics TNOU 2012 Question Paper

University : Tamil Nadu Open University shortly called TNOU
Course of Question Paper : B.A
Branch: Economics.
Year : Second year.
Subject: Macro Economics.
Question Paper Details : January 2012 question paper typed version.
Content of Question Paper: Text Format

TNOU Question Paper
B.A. DEGREE EXAMINATION
JANUARY, 2012.
Second Year
Business Economics
MACRO ECONOMICS

PART A
Answer any THREE questions.

1. Explain the nature of Macro economics.
2. Explain Says Law of Market.
3. Describe the consumption function.
4. State the assumptions of multiplier.
5. Describe the features of economic growth.

PART B
Answer any FOUR questions.

1. Explain the different methods of national income estimation.
2. Describe the different types of unemployment.
3. Examine the classical theory of output and employment.
4. Explain the factors determining marginal efficiency of capital.
5. Describe the characteristics and various phases of trade cycle.
6. Explain the factors determining the coefficient of Accelerator.
7. Discuss the IS-LM model of general equilibrium.

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