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## Wednesday, December 23, 2015

### B.Com.(FINANCE AND INVESTMENT):BUSINESS COMMUNICATION SOFT SKILLS,Annamalai University Question Paper

Annamalai University Question Paper
B.Com. DEGREE EXAMINATION December 2014
(FINANCE AND INVESTMENT)
(SECOND YEAR)
Time: Three hours Maximum: 100 marks
SECTION – A
(5×8=40)
1. State the usefulness of business letter and explain what are Circular
letters.
2. What do you mean by agency letter and agend?
3. What is internet? Salutation and minutes.
4. What are the points to be observed while writing a Complaint letter?
5. What are the precautions the Company secretary should take while
writing letter to the company director?
6. What is meant by mechanical barrier in Communications?
7. List out any three advantages of Video Conferencing.
8. State the contents of a report.
SECTION – B
(3×20=60)
9. What are the principles of effective communication?
10. State the essential contents of a sales letter.
11. What are would you take as Company while writing letters to the share
holders?
12. State the contents of a minutes of annual general body meeting.
13. What do you mean by website and state its usefulness in business?
*********