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Thursday, December 24, 2015

B.B.A.(AVIATION, TOURISM & HOSPITALITY MANAGEMENT): INTRODUCTION TO HOSPITALITY,Annamalai University Question Paper

Annamalai University Question Paper December 2014
B.B.A. DEGREE EXAMINATION December 2014
(AVIATION, TOURISM & HOSPITALITY MANAGEMENT)
(THIRD YEAR)
(PART-III)
310: INTRODUCTION TO HOSPITALITY
Time: Three hours Maximum: 100 marks
SECTION-A
 Answer ALL questions (10 × 2 = 20)
1. Define the following:
a) Hospitality management
b) Guest
c) Motel
d) B & B hotels
e) Stewarding
f) PBX
g) POS
h) Guest folio
i) Airport hotel
j) Star Hotel
SECTION-B
 Answer any FOUR questions (4 × 10 = 40)
2. Write a note on problems and prospects of hotel industry in India.
3. Give the functions of front office in a hotel.
2
4. What is hospitality management? Write a descriptive note on its origin and
growth.
5. Write down and describe the components of tourism.
6. Write a note on event management.
7. Discuss the importance of training in hospitality sector.
SECTION-C
 Answer any TWO questions (2 × 20 = 40)
8. Describe the classification of hotels based on ownership.
9. Discuss the impact of tourism on socio-cultural, economic and
environmental scenario.
10. Write a brief note on targeting and positioning of hospitality industry.
11. Explain the organisation structure of a large hotel.
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